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FREQUENTLY ASKED QUESTIONS

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Why do we move in on 10th instead of 1st?

All the properties in town turnover at the same 2 week period and lining up contractors is done in advance to ensure proper condition for you to move in.  If new tenants occupy the space during this time and the contractors/cleaners are unable to thoroughly prepare the unit, they won't be completed on time...

If you and your roommates are wanting to move in before the 10th we do offer early move in arrangements with an early move in fee. 

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Why isn’t my rent prorated if we move in after the 1st or move out before the 31st?

There is no proration of rent. These are not month to month leases. In other words, the entire rental amount is due for the term, so if you are renting for 349 days and your total lease amount is $12,000.00, we will allow you to break this up and pay by month, but there is not a daily or monthly rate. There is not a monthly payment based on a per diem or the amount of days occupied vs. the total number of days in that month. If your lease ends five days early or does not start on the 1st that is not grounds for requesting a proration of that month’s rent, unless otherwise stated in the lease.

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Do we have to sign the parental guarantee? 

Yes, at least one employed parent or guardian must sign the Guarantee Agreement. This gives everyone a sense of protection, including the other Tenants in the house.

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Are we obligated to keep the utilities on even if we have ALL moved out?  Why?

Yes, power and water… failure to do so will result in a forfeiture of the entire security deposit and “forced placed” utilities.  Because during extreme hot or cold temperatures lack of heat or air circulation can cause severe damage to the house, pipes, floors, mold, mildew problems, etc. Please follow the Cold Weather Instructions attached to your lease in the winter months and do not let the house get above 80 degrees in the hotter months…even if you are not there. This is for your protection and the house. A few extra dollars in power is nothing like having floors buckle. If you are concerned about a water leak you can turn in a request that we turn off the water valve for you AT NO COST, but the water must stay on pursuant to your lease so that we can inspect, clean and verify that plumbing is still in working order.

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What do we do when there is something broken or we see damage in the house? 

When you move in you will be provided a checklist for you to note any damage. YOU MUST RETURN WITHIN 48 HOURS TO THE OFFICE OR BY EMAIL. YOU ARE FREE TO TAKE PICTURES TO DOCUMENT PRIOR DAMAGE. This is for your protection. Major prior damage will usually be addressed, subject to availability of parts and labor PRIOR to your moving in. For other damage, that the Landlord deems in its sole discretion, will be addressed on a case by case basis as time allows during the month of August.  ALL HOUSES ARE RENTED AS IS. If you have immediate concerns, please email us summarize your concerns as a supplement to the Property Condition Move In Form. If you call and want to report something you will be asked to either email us or send a letter so that we can document the issues for our client or the owners.

Generally, our workmen are half the price of local workmen. Whenever you have an issue you must email us and if you don’t have a response within 24 hours, you can may text or call 662-312-6153.​

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How do we get our security deposit back? 

Please read your Move Out Instructions and Security Deposit Agreement. You should get it back in full minus cleaning ($125/tenant) if there is no damage, all keys are returned, there are no objects/items left in the house, and the utilities have been left on until the house is cleaned (Within five days of expiration of your lease term). If you comply with the Move Out Instructions and Security Deposit Agreement and provide a forwarding address upon return of your key, then all remaining Security Deposits will be mailed on or before 45 days, per Mississippi law.

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What is the biggest thing taken out of the security deposit other than cleaning? 

Using tape or stickers on the wall instead of nails or thumbtacks. If the sheetrock or paint is torn it could cause the entire room to be repainted if we can’t match the paint. The other major damage issues are stains on carpet, failure to return keys, and gouges in hardwood floors…use rugs and floor protectors under heavy furniture. Also, not changing air filters or cleaning the intakes.

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Do you provide window blinds, treatments, curtains?  Why? 

No, because for years we did so and found that Tenants and Parents like to come in and redecorate with their own window treatments or take down the ones we had installed. Our blinds or curtains would get bunched up thrown into a closet or under the house and were ruined. We cannot find workmen to install window new or replacement window coverings during Move In week. We are not required to provide them and discuss this with Tenants during Lease execution.

We suggest if you like the current window treatments then you request the contact info for the existing tenants and discuss purchasing them or requesting that they leave them at the expiration of their lease. Most are happy to do this and not to have to go through the expense or removing them.

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Our Process:

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1. Fill out a rental application 

2. Gather security deposits of each tenant and parental guarantees 

3. Provide all information for lease creation and execution including deposits and all EFT forms 

4. Check in instructions communicated approximately 30 days before move ion with overview of inspection of property 

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